Privacy Policy

LAST UPDATED:  May 31, 2022

This Privacy Policy describes how, Northwest Spirits and its affiliated companies (collectively “Northwest Spirits,” “we,” “our,” or “us”) collect, use and disclose information about visitors and users (collectively, “users” or “you” and your “personal information”) of our websites, mobile applications, and other online features, products and services that link to this privacy policy.  It also explains your rights regarding your personal information and how you can contact us.

Since this notice contains important information, we encourage you to read it. Please use the links to access detailed information. If anything is not clear, please contact us via email at info@northwestspirits.com.

INFORMATION THAT WE COLLECT

In order to make our products and services available to you, or to meet a legal obligation, we collect and use certain personal information.  Some of the information we collect directly from you, and we may also collect personal information about you from other sources.

We collect personal information when you:  access our products and services, including mobile apps; create an online account with one of our stores; participate in a prize promotion, contest or event; make a purchase on one of our online stores or return something to us; submit a review or participate in a survey; communicate with us via social media; contact us for assistance; submit an application for employment; interact with us on social media

We collect personal information from you, which might include:

1.Name, date of birth or country of residence
2.Contact information such as email address, telephone number, address
3.Account details such as user name, password and unique user ID
4.Payment information such as debit or credit card details
5.Your reviews about our products and services, information about your preferences and consumption habits
6.Marketing communication and cookie preferences
7.Details of your contact with us including recordings of any telephone calls
8.Photographs and videos submitted by you or taken at one of our events
9.Profile pictures and social media profile information

We also collect personal information from other sources:

• Information received as part of routine card verification (fraud) checks.
• Social network information. When you use a social network login to access our services, you will share certain personal information from your social media account with us, for example, your name, email address, photo, list of social media contacts, and any other information that may be or you make accessible to us when you connect your social media account to your services account. The specific information transferred depends on your security settings and the privacy policy of your social media network.
• Joint marketing partners, when they share information with us.
• Publicly available data bases.

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for legitimate business purposes as described further below.

• Providing access to our services and products offered on or through our websites.  We may also use personal information to send you administrative information, such as changes in our terms, conditions and policies.
• Administering prize promotions, loyalty programs, offers and events:  If you are lucky enough to win, we might ask you for further information so that we can provide your prize and we will ask you to provide a copy of your photographic ID so that we can verify that you are of legal purchase age and, if required, to satisfy eligibility requirements. Some of these promotions have additional rules containing information about how we will use and disclose your personal information. We use this information to manage our contractual relationship with you.
• Customer service.
• Processing your order.
• Sending you information about our (and third parties’) products and services. 

If you decide to opt-out from marketing messages, you may opt-out by clicking here.

We will seek to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving marketing communications from us, we may still send you important administrative messages, from which you cannot opt-out. 

Our business purposes 

We use the personal information we hold about you to accomplish our business purposes, including:

• To conduct data analysis, for example, to improve the efficiency of our services;
• To conduct audits, to verify that our internal processes function as intended and are compliant with legal, regulatory or contractual requirements;
• To monitor for fraud and security purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft;
• To develop new products and services;
• To consider ways for enhancing, improving, or modifying our current products and services;
• To identify usage trends, for example, understanding which parts of our services are of most interest to users;
• To determine the effectiveness of our promotional campaigns, so that we can adapt our campaigns to the needs and interests of our users; and
• For operating and expanding our business activities, for example, understanding which parts of our services are of most interest to our users so we can focus our energies on meeting our users’ interests. 

We engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or because we have a legitimate interest.

Personalizing our services:

We may analyze personal information collected for business reporting and providing personalized services, including: (i) to analyze or predict our users’ preferences in order to prepare aggregated trend reports on how our digital content is used, so we can improve our services; (ii) to better understand you, so that we can personalize our interactions with you and provide you with information and/or offers tailored to your interests; and (iii) to better understand your preferences so that we can deliver content via our services that we believe will be relevant and interesting to you. When you use one of our online stores, we will collect information from you during the checkout process. If you do not complete your purchase but ask us to save your basket, we will send you a follow-up email with a reminder of its contents. We may also use your information to provide personalized content and recommendations when we send you information about your purchases. We will provide personalized services either with your consent or because we have a legitimate interest.

Reviews: 

Where you have provided a review of one of our products, we will publish this review on the relevant store, subject to our review standards in our Terms and Conditions. This information will be made public so please do not include any information that should be kept confidential. For more information, please refer to our Terms and Conditions [Terms and Conditions]. We will publish your review with your consent.

Security: 

We may use information collected from monitoring our websites, online services and emails to protect you, our employees and our partners. This information may be passed to the police or to other appropriate authorities. We will engage in these activities to comply with a legal obligation or because we have a legitimate interest. 

HOW WE SHARE PERSONAL INFORMATION

We share your personal information with your consent or as necessary to complete any transaction or provide any service you have requested. The following are categories of recipients with whom we might share your data. Please click the links to learn more.

Other companies within the Northwest Spirits Group:

We may share your information with our affiliates, subsidiaries and business partners in the U.S. and worldwide for the purposes described in this Privacy Policy and other general business and administrative purposes.  By visiting or using our services or otherwise providing us with your information, you consent to this transfer of your information throughout out network of entities.

 

Third party service providers:

We may share your information with third party service providers to process personal information on our behalf. These may include the provision of customer support, web hosting providers, data management companies, agencies that run our prize promotions, companies that fill product orders or coordinate mailings, delivery companies, payment processors, data analysis firms and email service providers. We seek to use service providers who are able to provide appropriate data privacy and security standards to protect your information from unauthorized access or processing.

 

Business transactions, legal reasons and law enforcement:

We may disclose or transfer your personal information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, brands, affiliates, or other assets or stock.

We may also disclose personal information to comply with legal obligations; to respond to requests from government or other public authorities; to protect the rights, privacy, safety or property of Northwest Spirits, you or others; and to permit us to pursue available remedies or limit the damages that we may sustain. These legal obligations and government requests can include laws and authorities outside your country of residence.  We may also share and otherwise process aggregated information or de-identified information that does not identify you individually with other parties.

OTHER INFORMATION WE COLLECT

We and our service providers also may collect other information that does not reveal your specific identity or does not directly relate to an identifiable individual (referred to as “other information”). This may include:

• Server log files and environmental variables
• App usage data
• Information collected through cookies, pixel tags and other technologies
• Demographic information and other information provided by you that does not reveal your specific identity
• Information that has been aggregated in a manner such that it no longer reveals your specific identity

If we are required to treat other information as personal information under applicable law, then we may use and disclose it for the purposes for which we use and disclose personal information detailed in this Policy.

Other information may be collected in a variety of ways, including:

• Through your browser or device
  • Server Log Files. We use W3C* compliant extended log files when recording web-server activity on our web servers including, for example, the IP address (a number automatically assigned to the computer that you are using by your Internet Service Provider), device identifier, time and date of request, page requested, user agent, referrer and cookie values sent or received. The server log files are collected and analyzed to provide information about user activity in the aggregate and identify potential errors or problems with website performance. Collecting IP addresses is standard practice on the Internet and is done automatically by many websites. *W3C is an international consortium that develops web standards and guidelines. Further information is available at www.w3c.org.
  • Environmental Variables. We and our service providers may also collect certain environmental variables, such as your computer type (Windows or Macintosh), screen resolution, OS version, device manufacturer and model, Internet browser, and Internet browser version. These environmental variables are collected by most browsers and can be used to optimize your experience on the Website.
• Through your use of one of our mobile apps; When you download and use one of our mobile applications, we and our service providers may track and collect app usage data, such as the date and time the app on your device accesses our servers and what information and files have been downloaded to the app based on your device number.
• Using Cookies, Pixel Tags and Similar Technologies – See Cookie Policy, below
• Physical location

We may collect the physical location of your device if you use a location-based service. Before this information is collected, you may be permitted to allow or deny such uses and/or sharing of your device’s location, but if you do, we and/or our marketing partners may not be able to provide you with the applicable personalized services and content. 

• Do Not Track Signals; We do not currently respond to browser do-not-track signals
• Analytics. We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of our services and report on activities and trends. Google Analytics may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpag….

COOKIE POLICY – COOKIES AND SIMILAR TECHNOLOGIES.

When you use our services, we along with our affiliates and services providers may use “cookies” and similar technologies (e.g., beacons, log files and flash LSOs) (collectively “technology”) in connection with some website pages and HTML-formatted e-mail messages to, among other things, compile aggregate statistics about Website usage and response rates.  

(Cookies are small, encrypted data files stored on your computer’s hard drive when you visit a website.  They allow a site to capture data you provide on the site and store it for later retrieval.  Cookies are most often used to capture information about things like your user preferences and decisions.  A Pixel Tag is an electronic image, often a single pixel (1×1) that is ordinarily not visible to Website visitors and may be associated with Cookies on the visitors’ hard drives. When used in HTML-formatted e-mail messages, Pixel Tags can tell the sender whether and when the e-mail has been opened.)

We use technology for purposes such as to:  support security measures; more effectively market our products and services and advertise other products and services; and provide us with general analytics about our products and services, including demographic information on a non-identifiable form, in order to improve our performance and your experience.

The cookies stored when you visit our site may also include third party cookies, which are stored by other parties and are used primarily to track a user’s browser history.  Third parties may also use cookies to provide advertising to you across various sites.

Our websites may also provide us with information including details of the content you access and interact with. This is done through Northwest Spirits websites and through cross-website tracking. We use cookies and other technologies to collect information about your device browser and operating system, IP address, links you click and pages you open, which we then use to tailor marketing messages.  We will provide personalized services either with your consent or because we have a legitimate interest.

You can manage, block, or delete cookies by adjusting your cookie preferences on your browser settings.  However, if you block cookies, certain features of our services may not function and you could otherwise significantly impact your user experience.  Furthermore, even if you block or delete cookies, not all tracking will necessarily stop.

USES AND DISCLOSURES OF OTHER INFORMATION

We may use and disclose other information for any purpose, except where we are required to do otherwise under applicable law. In some instances, we may combine other information with personal information. In those instances we will treat the combined information as personal information while it is combined. 

YOUR RIGHTS TO YOUR PERSONAL INFORMATION

You may request to access, correct or remove your personal information. You also may request to receive an electronic copy of your personal information to transmit it to another company (to the extent this right to data portability is provided by applicable law). In each case, we may require you to prove your identity and/or provide further information in order to identify your information. We will respond to your requests consistent with applicable law. Please click the links to learn more.

Accessing your personal information

You may ask to see what information we hold about you and to receive an explanation about how we process your data by using the “contact us” form.

Correcting your personal information

If we hold personal information about you that is incorrect, you have the right to tell us that it is incorrect and ask us to amend it. We will do this consistent with applicable law. If you would like to correct your personal information, please send an email to info@northwestspirits.com.

Removing your personal information

You may ask us to remove or delete your personal information from our database. If you do not want to receive promotional emails, please [click here].   If you wish to have your personal information removed from our database, please send an email to info@northwestspirits.com.

You may ask us to port your personal information from our database, please send an email to info@northwestspirits.com.

OTHER IMPORTANT INFORMATION

We take the security of your information very seriously. This section outlines our technology practices to keep your information protected. Please click the links to learn more.

How we protect your information

We use various security measures and tools, such as firewalls, to help protect against the loss, misuse and alteration of the personal information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Please do not send us sensitive personal information.

How we retain your personal information

We retain personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods for payment card information and age-verification information include: 

• The length of time we have an ongoing relationship with you and provide the services to you (for example, for as long as you have an account with us or keep using the services); 
• Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or 
• Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

International transfers of your personal information

We may transfer your information to Northwest Spirits Corporation in the United States and to other service providers who may be located outside of the European Economic Area (EEA). In these circumstances we take measures to ensure that your information is protected, this includes putting in place contracts with the recipients of your information to ensure that they provide adequate protection for your information. You may obtain a copy of these measures by contacting us at info@northwestspirits.com.

In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information.

Access to services by individuals who are underage 

Our services are not directed to individuals who are under the legal age to purchase alcohol, and we do not knowingly collect personal information from such individuals.

Third-party services

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any website or service to which our services link. The inclusion of a link on the services does not imply Northwest Spirits’ endorsement of the linked site or service.

Third-party advertising

We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use Northwest Spirits services and other websites or online services.

You may receive advertisements based on information relating to your access to and use of the services and other websites or online services on any of your devices, as well as on information received from third parties. These companies place or recognize a unique cookie on your browser (including through the use of pixel tags). They also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop.

Sensitive personal information

we ask that you not send us, and you not disclose, any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the services or otherwise to us.

UPDATES TO THIS PRIVACY POLICY 

We may change this Privacy Policy. The “LAST UPDATED” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the services. Your use of the services following these changes means that you accept the revised Privacy Policy.

CONTACTING US 

Northwest Spirits,  located at 15029 Redmond – Woodinville Rd NE, Woodinville, WA 98072   , USA, is the company responsible for collection, use and disclosure of your personal information under this Privacy Policy.

If you have any questions about this Privacy Policy, please contact us at info@northwestspirits.com, or:

 

Northwest Spirits Corporation
15029 Redmond – Woodinville Rd NE,                                                          
Woodinville, WA 98072                               

 

Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.